Fees & Funding
Fees, Rebates
& Funding
Know what you will pay before you book.
How payment works at The Good Joint, including private health, Medicare plans, DVA, WorkCover and CTP claims. Current fees for every appointment type are shown when you book online.
Mermaid Beach clinic
On-the-spot claiming
Book directly with us
Rated 5.0 from 600+ reviews by Gold Coast locals. Locally owned, community focused and committed to better healthcare.
We accept eligible Medicare care plan referrals from your GP for selected allied health services.
We welcome eligible DVA cardholders, with allied health treatment available with a valid referral.
We provide treatment and rehabilitation for eligible workplace injuries under approved Queensland and NSW workers’ compensation claims.
Ways you can
pay or claim
Private Health
On-the-spot claiming with HICAPS
Physiotherapy, chiropractic, osteopathy, remedial massage, acupuncture and psychology are usually covered under extras cover. Bring your health fund card, or your digital card if your fund supports it, and we claim straight away so you only pay the gap. How much you get back depends on your fund, your level of cover, annual limits and any waiting periods, so it is worth checking with your fund before your first visit.
Book
Tell us how you are paying
Bring
Your card, referral or claim number
Claim
Pay only the gap
Government and Insurance Funding
Medicare, DVA, WorkCover and CTP
Some appointments can be funded through a government scheme or an insurer. Each has its own paperwork, so please tell us how you are paying when you book.
Medicare Chronic Condition Management plans
If you have a chronic condition, your GP may refer you for allied health care under a Chronic Condition Management plan. Medicare currently provides a rebate for up to five allied health visits per calendar year in total, shared across providers. Bring your GP referral to your appointment. The rebate usually does not cover the full fee, so there is often a gap.
DVA
We accept DVA clients. Gold Card holders may be covered for clinically necessary treatment, and White Card holders for accepted conditions. You will generally need a referral from your GP or another eligible referrer, so check with DVA or your GP before your first visit.
WorkCover and CTP
We accept Queensland and NSW WorkCover. Once your claim is accepted, treatment may be funded by the insurer, so please have your claim number and insurer details ready when you book. If you were injured in a motor vehicle accident, treatment may be funded through a CTP claim once the insurer has accepted it. Bring your claim details and any approval from the insurer. Our work injury rehabilitation page explains more.
Questions about fees
Still unsure how to pay or claim? Call us on 07 5651 6594 and our team will help.
Where can I see your current fees?
Do I need a referral?
Can I use Medicare and my health fund for the same visit?
How many Medicare visits can I have?
Can I pay on the day?
What if my claim is not accepted yet?
Know Before You Come
Your first session, step by step
No referral needed for most appointments, and no guesswork. Here’s what to expect at your first session with The Good Joint. For everything else, see our new patient information.
First, we listen
We start with what brought you in, your health history and what you want to get back to.
Then, we assess
We take the time to understand what’s happening and identify what may be contributing to your concerns.
We make a plan
We explain what we’ve found and build a clear, personalised plan around your needs and goals.
Then, we get to work
Where clinically appropriate, treatment can begin during your first appointment.
Ready to book?
See current fees for every appointment type when you book online, or call us with any questions about claiming.
Rated 5.0 from 600+ Google reviews by Gold Coast locals
