Know Before You Come
Your first visit, step by step.
No referral needed for most appointments, and no guesswork. Here’s what to expect when you visit The Good Joint for the first time. For everything else, see our new patient information.
First, we listen
We start with what brought you in, your health history and what you want to get back to.
Then, we assess
We take the time to understand what’s happening and identify what may be contributing to your concerns.
We make a plan
We explain what we’ve found and build a clear, personalised plan around your needs and goals.
Then, we get to work
Where clinically appropriate, treatment can begin during your first appointment.
No Surprises
Rebates, funds & fees.
Most patients with eligible private health cover can claim on the spot and pay only the gap. Here’s what you need to know before your visit.
- HICAPS: Claim eligible private health insurance rebates on the spot and pay only the remaining gap.
- Private health insurance: We accept all major Australian private health funds, subject to your level of cover.
- DVA: Eligible Gold and White Card holders welcome, with appropriate referrals and approvals.
- WorkCover: We accept eligible Queensland and NSW workers’ compensation claims.
- Medicare: Rebates available for eligible allied health services through a GP Chronic Condition Management Plan.
- No referral needed: Book directly for chiropractic, physiotherapy, osteopathy, acupuncture and remedial massage when attending privately.
Questions about fees or rebates? Get in touch.

Help starts here
Conditions we treat
From everyday aches and injuries to complex and ongoing health concerns, explore the conditions our Gold Coast healthcare team can help you manage.
Upper Body Pain & Conditions
Lower Body Pain & Conditions
Specialty Services & Rehab
Functional Medicine & Natural Therapies
What This Looks Like
Immediate Therapy
What to wear: with the amount of hands on therapy required the ideal outfit is something loose fitting or gym attire such as tights and sports bra. This allows us to best do our job get stuck in and fix your pain
You’ll be welcomed by your practitioner. The first step will be to completely understand your injury and how it has been affecting you.
Once we have diagnosed the injury then we will know how to proceed and will get started with hands on therapy.
Lasting Change
Beyond Your First Visit
With your consent, we’ll start with physical therapy to get you moving and feeling better. Some modalities that may be included are:
Movement Assessment
Active release therapy
Soft tissue Release
Dry needling
Cupping
Joint mobilisations or manipulation
Manual Lymphatic Drainage
Exercise therapy
We'll Take It From Here
Your First Visit
Feeling better is one thing. Staying that way is the bigger goal.
When you have transitioned from being in pain, and alleviate your symptoms, our team will turn the focus on your long-term success with injury rehabilitation.
Too often the same injuries come back because people fail to follow their rehab after the pain is gone.
At The Good Joint we emphasise the importance of strengthening your weak areas to restore full confidence in your body!
Good health is connected health
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